Education

Masters in Human Computer Interaction

Human Computer Interaction Institute
Carnegie Mellon University, Pittsburgh, PA.
Graduation Date: August 2005
B.A. in Computer Science and Mathematics
Carroll College, Helena, MT.
Graduation Date: May 2004
Cumulative GPA: 3.97/4.0
Honors Thesis
"Applications of Permutations and Substitutions to Cryptography"

Employment

Usability Consultant at Verizon Labs
Boston, MA.
(February 2007- Present)
Involved in DSL and FiOS networking projects, evaluated both hardware and software; prepared for and conducted usability studies in customer's homes and in the lab; designed and created prototypes; presided over a nation-wide user group

Usability/Design Researcher at CSIRO: Commonwealth Scientific & Industrial Research Organisation
Canberra, Australia.
(October 2005 - November 2006)
Member of CSIRO's "Connecting People" team; worked as a user-centered design specialist on two Sports Over Distance projects; investigated tactile communication over distance; designed and evaluated an interface for a mobile search tool; 1 year contract

NASA - Jet Propulsion Laboratory Internship
Pasadena CA.
(Summer 2004)
Worked with the Artificial Intelligence Group; developed a GUI for a new capture tool used by the Resource Allocation Planning and Scheduling Office (RAPSO); this capture tool was designed to facilitate the planning and scheduling of Deep Space Network (DSN) antenna usage

NASA - Jet Propulsion Laboratory Internship
Pasadena CA.
(Summer 2003)
Programmed flight rules for the Stardust mission; edited error messages for the Automated Sequence Processor (ASP) -- a tool used by multiple missions to send commands to spacecrafts

Skills

HCI Methods
Professional experience in the following: heuristic evaluations, contextual inquiries in the user's environment, managing remote user groups, conducting focus group sessions, creating and using paper prototypes, think aloud studies in the lab and in the user's environment, form factor design, creating personas, creating and using technology probes, and evaluating assistive technologies

Writing and Presenting
Created numerous internal reports and presentations; contributed to six published papers; presented findings to clients and other researchers at three conferences: ACE 2006, OZCHI 2006, and CHI 2007.

Software
Adobe Illustrator and Photoshop, Macromedia Dreamweaver, Microsoft Office

Publications

O'Brien, S., Thorogood, A., Mueller, F. Jogging the Distance. CHI 2007, San Jose.

Mueller, F., Cole, L., O'Brien, S., Walmink, W. Airhockey Over a Distance. CHI 2006, Montreal.

Mueller, F., Cole, L., O'Brien, S., Walmink, W. Airhockey Over a Distance- Connecting People Through Physical Casual Game Play. Pergames 2006, Ireland.

Mueller, F., Cole, L., O'Brien, S., Walmink, W. Airhockey Over a Distance: A Networked Physical Game to Support Social Interactions. ACE Advances in Computer Entertainment 2006, Hollywood.

O'Brien, S., Mueller, F. Holding Hands Over a Distance: Technology Probes in an Intimate, Mobile Context. OzCHI 2006, Sydney.

Kobayashi, M., O'Brien, S., Pyrzak, G., Ratterman, C., Wong, K., Vassallo, G., Vera, A., Connor, C., McCurdy, M. Informing the Design of In-Situ Re-Tasking Interfaces. In-Use, In-Situ: Extending Fields Research Methods 2005. BCS London.

Awards

Top Computer Science Graduate Award: Carroll College (2004)
Meritorious (Top 10%): Mathematical Contest in Modeling (MCM): sponsored by COMAP and National Security Agency (2004)
Student Advertising Design Award (2003)
Achievement Award:
Carroll College Mathematics, Engineering, and Computer Science Dept. (2001)